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How can I place an order on your website?
You can place an order through our official websites based on your location. Simply select the appropriate website, browse through our product range, and place your order directly online. Should you need guidance during the ordering process, feel fre
Why is there a foreign exchange fee on my order from the PH site?
While the order total on the PH site is in PHP, there may be foreign exchange fees or additional charges applied by your bank or credit card provider. Some banks might process transactions internationally even when purchasing from our PH site, result
Can I update my shipping address after placing an order?
Yes, you can update your shipping address after placing an order. Please contact us with the new address details, and we will coordinate with our logistics team to make the update. Once confirmed, future orders will be delivered to the updated addres
What should I do if my tracking number is invalid?
If your tracking number appears to be invalid, it's possible that there might be a defaulted location issue or an error with the tracking link. We recommend checking if the link directs to the correct site for tracking or contact us for further assis
How long does order processing and shipping take?
Our processing time before an order ships is typically within a specific DateRange, excluding weekends and public holidays. You will receive a confirmation email that includes tracking information once your order has been shipped. We appreciate your